Privacy Policy
Last updated: 18 September 2026
EMPOWERING EDUCATION C.I.C. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry or use our services.
Who we are
Legal name: EMPOWERING EDUCATION C.I.C.
Company number: 10897534
Registered office: 98 Argyll Avenue, Luton, United Kingdom, LU3 1EH
Office / service address: 74 Dallow Road, Luton, LU1 1LY
Email: empowering3ducation@gmail.com
Website: https://empoweringeducation.co.uk
For the purposes of UK data protection law, EMPOWERING EDUCATION C.I.C. is responsible for the personal information it processes in connection with its website and services.
Registered office: 98 Argyll Avenue, Luton, LU3 1EH
Operational office / service address: 74 Dallow Road, Luton, LU1 1LY
Information we may collect
Depending on how you interact with us, we may collect information including:
- Your name
- Email address
- Telephone number
- Postal address
- Information submitted through our website contact or enquiry forms
- Information you provide when enquiring about or using our education and other services
- Information relating to students, parents or guardians where relevant to the services we provide
- Records of correspondence and communications with us
- Information you provide when subscribing to newsletters or other communications
- Technical information such as your IP address, browser type, device information and information about how you use our website
- Information collected through cookies and similar technologies
- Any other information you choose to provide to us in connection with an enquiry or service
Where we need to process sensitive or special category personal information, we will only do so where permitted by data protection law and where an appropriate additional condition for processing applies.
How we collect your information
We may collect personal information when you:
- Visit or use our website
- Complete a contact or enquiry form
- Contact us by email, telephone or other means
- Enquire about or use one of our services
- Subscribe to newsletters or communications
- Provide information to us as a student, parent, guardian, customer or service user
We may also receive information from third parties where this is necessary and lawful in connection with the services we provide.
How we use your information
We may use personal information to:
- Respond to enquiries and requests
- Provide and administer our services
- Communicate with students, parents, guardians, customers and other service users
- Manage registrations, appointments, bookings or service requests
- Maintain appropriate business, administrative and service records
- Send newsletters or marketing communications where permitted
- Improve our website and services
- Understand how visitors use our website
- Maintain the security of our website, systems and information
- Prevent or investigate misuse, fraud or security incidents
- Comply with legal and regulatory obligations
- Establish, exercise or defend legal rights where necessary
We will only use personal information for purposes that are compatible with the reason it was collected unless the law allows or requires otherwise.
Lawful basis for processing
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may rely on one or more of the following:
Contract – where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.
Legal obligation – where we need to process information to comply with a legal or regulatory requirement.
Legitimate interests – where processing is necessary for our legitimate organisational or business interests, provided those interests do not override your rights and freedoms.
Our legitimate interests may include operating and improving our services, responding to enquiries, maintaining security, keeping appropriate records and protecting our organisation.
Consent – where you have freely given us permission to use your information for a particular purpose. Where we rely on consent, you may withdraw it at any time.
Children and young people’s information
As an organisation providing education-related services, we may process information relating to children and young people where this is necessary to provide our services.
We recognise that children’s personal information requires particular care. Where appropriate, we will obtain information from or communicate with a parent, guardian or other authorised person and will take appropriate measures to protect children’s personal information.
We will only collect and use information that is necessary and appropriate for the relevant purpose.
Sharing your information
We do not sell personal information.
Where necessary, we may share personal information with trusted third parties that help us operate our organisation or provide our services. These may include:
- Website hosting and IT service providers
- Email and communications providers
- Newsletter and mailing-list providers
- Professional advisers such as accountants or legal advisers
- Payment or administrative service providers where applicable
- Other organisations involved in delivering a service where necessary and lawful
- Regulatory, government, law-enforcement or other public authorities where disclosure is required or permitted by law
Where an organisation processes personal information on our behalf, we expect appropriate contractual, privacy and security arrangements to be in place.
International transfers
Some of the technology or service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are used where required.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
How long information is retained will depend on factors including:
- The nature of the information
- The purpose for which it was collected
- Whether we continue to provide a service to you
- Legal, regulatory, accounting or reporting requirements
- Whether information may be required to establish, exercise or defend legal claims
When personal information is no longer required, we will take appropriate steps to securely delete, anonymise or otherwise dispose of it.
Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device which can help a website operate correctly, remember preferences, understand how visitors use the website and improve services.
Some cookies are strictly necessary for the website to function and do not normally require consent. Other cookies, such as analytics, advertising or similar non-essential cookies, should only be used where appropriate consent has been obtained.
Where required, visitors should be given the opportunity to accept or reject non-essential cookies.
You can also manage or delete cookies using your browser settings.
Under current ICO guidance, organisations must tell users about cookies, explain their purpose and obtain active consent for non-essential cookies; simply continuing to browse is not sufficient consent.
Data security
We take the security of personal information seriously.
We use appropriate organisational and technical measures designed to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Accidental loss
- Alteration
- Destruction
- Misuse
Access to personal information should be limited to people who need it for legitimate organisational purposes.
Although we take appropriate precautions, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Personal data breaches
We take personal data breaches seriously.
If we become aware of a suspected personal data breach, we will investigate the incident and take appropriate steps to contain the breach, reduce potential harm and prevent a recurrence.
Where required by UK data protection law, we will notify the Information Commissioner’s Office of a qualifying personal data breach within the applicable statutory timeframe.
Where a breach is likely to result in a high risk to the rights and freedoms of affected individuals, we will also notify those individuals where required.
We will maintain appropriate records of personal data breaches and the actions taken in response.
Your data protection rights
Depending on the circumstances, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your personal information in certain circumstances
- Ask us to restrict the processing of your information in certain circumstances
- Object to certain types of processing
- Request the transfer of your information where the right to data portability applies
- Withdraw your consent at any time where we rely on consent
- Raise concerns about how your information is being used
These rights are not absolute and may be subject to legal conditions or exemptions.
To exercise any of your data protection rights, contact:
Email: empowering3ducation@gmail.com
We may need to verify your identity before responding to a request.
Marketing communications
Where we send marketing or promotional communications, we will do so in accordance with applicable data protection and electronic communications requirements.
Where consent is required, we will obtain it before sending the relevant communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us at:
Links to other websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information of any third-party website you visit.
Complaints
If you have any questions or concerns about how we collect or use your personal information, please contact us first:
EMPOWERING EDUCATION C.I.C.
98 Argyll Avenue
Luton
United Kingdom
LU3 1EH
Email: empowering3ducation@gmail.com
You also have the right to raise a concern with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or legal requirements.
Any updated version will be published on this page and the “Last updated” date at the top of the policy will be changed accordingly.